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    Stopping retail crime in its tracks, worldwide.

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    Join us in making retail stores safer for everyone.

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Retail crime doesn’t wait.
Neither should you.

Capture incidents faster, connect the dots between cases, collaborate smarter, and solve cases with confidence.

See Auror in action
Explore the network

Trusted by the world’s leading retailers and law enforcement agencies

the auror network

Turning everyday incidents into proactive crime prevention

Unlike traditional case management tools, simplify incident reporting and enable secure collaboration between stores, retailers, and law enforcement, turning incidents into patterns, and patterns into outcomes.

Instead of reacting to crime, you get ahead of it, stopping repeat offenders and organized groups before they strike.

Discover the Auror Network

our technology

All connected in one intuitive platform

Your central hub for Retail Crime Intelligence.

Our platform sits at the heart of our network. It’s where retailers capture events without friction, connect the dots between stores and cases, and identify potential threats.

Armed with this intelligence, retailers and law enforcement agencies can act quickly and decisively, solving cases together, faster than ever.

Privacy and Security

Designed to keep you in control of your data

Secure, private, and transparent. We take data protection seriously.

Every part of our platform was created to enable safe and effective collaboration, protecting sensitive information while giving users complete ownership of their data.

Privacy-first design

Our platform was built using privacy-by-design principles, ensuring only relevant information is entered and letting you control how that information is used.

Granular control

Auror gives you full control over what you share and who can see it, from stores within your organization to other retailers and law enforcement agencies.

Enterprise-grade encryption

We use 256-bit SSL encryption to ensure your data is fully protected at all times. Secure end-to-end.

our impact

Powering safer stores
and stronger communities
for over a decade

At Auror, every report, insight and connection contributes to a stronger network, making it easier to surface retail crime and make stores safer.

Together, we’re working to reduce retail crime by 50% over the next five years.

2M+

Over 2 million dots connected with Auror.

60.5%

60.5% of incidents tied to known repeat offenders prevented.

Stores should always feel safe. There’s no room for threatening behavior or organized crime.

Our mission
3.5 hrs

3.5 hours of law enforcement time saved per retail crime report.

case studies

Retail crime stops with us, together

See how retailers and law enforcement agencies use Auror to focus on what matters and act with confidence.

Explore all case studies
Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Cosentino’s Food Stores’ 346% ROI and loss prevention transformation with Retail Crime Intelligence

Learn how Cosentino's Food Stores achieved a 346% ROI and 90%+ reduction in reporting time with Auror's Retail Crime Intelligence platform.

346%

ROI and loss prevention transformation

UK retailer Boots and intelligence unit Opal partner on 15 operations involving 136 offenders

UK retailer Boots and intelligence unit Opal partner on 15 operations involving 136 offenders

Boots and Opal’s close partnership is disrupting organized retail crime in the UK, resulting in reduced violence and loss in stores.

15

UK retail crime operations

explore more

Stop fighting retail crime in the dark

For too long, retail stores and law enforcement have had to fight retail crime alone. Auror changes this, securely and safely uniting teams to protect stores, staff, and communities.

Auror for retailers

Move from reactive reporting to coordinated action with 10+ years of retail crime intelligence and direct collaboration with law enforcement agencies.

Auror for law enforcement

Forget isolated reports. Auror delivers clear, evidence-rich intelligence you can trust, helping you investigate faster and solve retail crime with confidence.

Customer stories

What our partners are saying about us

01 / 06

Eric Clifford

Former Chief of Police

Schenectady PD

"Two years later, using the platform, we can actually provide data to show that yes, there is a connection between organized retail crime [and] violent crime. And when we can shut down where those goods are being fenced, we can reduce violent crime in our community."

Read more
01 / 06

Ian Bailey

National Loss Prevention Manager

The Reject Shop

“Our partnership with Auror has been transformative in our efforts to combat crime committed in our stores. We’ve witnessed a marked improvement in the effectiveness of both our loss prevention and store teams in addressing and mitigating retail crime.”

Read more
01 / 06

Michael Hulme

Profit Protection Chapter Lead

The Warehouse Group

“The impact of Auror LPR solution has been immeasurable... The ability to anticipate if a previous offender is about to enter the store is incredibly helpful.”

Read more
01 / 06

Jenny Price

National Loss Prevention Manager

Woolworths NZ

"Auror has given [the team] the tools to succeed, with the ability to capture and share data across the store network and have real-time insights into the problems they were facing.”

Read more
01 / 06

Ben McDonald

Senior Corporate Protection Manager

Morrisons

"The guards themselves feel empowered because they are getting intelligence that is from local stores that's been passed to them... They're preventing offenders from entering their store, and they see it as their store. They are buying into the role, what their purpose is in that role."

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01 / 06

Brian Friedman

REI

DVP of Asset Protection

"I think back even a few years ago and the way we collaborated through text message threads and WhatsApp and Signal and it was all over the place. When I think about the Retail Crime Hub and the connection with law enforcement inside our platform really thriving, it really tears down the isolated reporting and drives collective action, pulling things forward really fast."

01 / 06

Nick Ferrara

Detective Sergeant

Gainesville PD

"Once Auror came into play, it's almost like that platform does the work for us. When a case comes to us through Auror, it's served to us on a silver platter, and those are the cases that get worked... Things that come from Auror are the ones that are going to get looked at first and the ones that are going to get solved first."

Read more
01 / 06

Dave Cheema

Director of Asset Protection

Best Buy Canada

"The juice is definitely worth the squeeze... the tech lift seemed to be very, very small. It is very user-friendly, easy to use, easy to implement. And the data, I can't say enough about the data. It does magic."

01 / 06

Donnie Hix

Sergeant

Bernalillo County Sheriff’s Department

“It’s the one tool we can all use to crush crime much, much quicker than running down leads. We solved two retail crimes and identified one offender in 12 minutes.”

01 / 06

Daryl Blackmore

Director of Asset Protection

Rexall

“In-platform collaboration made it easy for us to show law enforcement high-value cases quickly, resulting in significant amounts of theft resolution.”

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01 / 06

Grace Sparks

Beauty Specialist

Holland & Barrett

“Auror has definitely made me feel safer because it’s made me aware of what else is going on around me. Knowing what certain shoplifters tend to go for. If we see them coming, we know exactly where they’re going to go.”

Read more
01 / 06

Nathan Breed

National Loss Prevention Manager

Briscoe Group

“With Auror, we’ve made our stores and communities safer. Those benefits are priceless... We now know what’s going on and who’s behind it, both at individual stores and across the group. And we can finally combat this in a systemized manner.”

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01 / 06

John Ward

Head of Profit Protection

Home Bargains

"We've been able to reduce violent and aggressive incidents against our colleagues by 60% year on year. Implementing technology like Auror, facial recognition... We get the actionable intel out of Auror which supports more positive outcomes from policing, which inevitably removes more criminality from our stores."

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01 / 06

Ryszard Majer

Security Operations Specialist

Boots

“Auror has completely revolutionized our strategy to tackling retail crime and reporting in general. The platform itself, in my opinion, is miles ahead of anything else in the industry."

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01 / 06

Chris Vandiver

Director of Loss Prevention

Cosentino's Food Stores

“Everything we're able to do within Auror we couldn't do [with the previous provider]. We couldn't do the receipt building. We couldn't do the collaboration. We couldn't do the report directly to police type situations… The amount of savings we had just in labor alone covered the cost [of Auror]. Last year our ROI was, I’m very proud to say, 346%”

Read more

The intel

Explore the industry’s trusted hub for Retail Crime Intelligence

Your go-to source for research, insights, and informed perspectives, powered by the world’s largest network of retailers and law enforcement agencies.

Explore all resources
Responsible facial recognition technology in retail: What getting it right actually looks like
Innovation

March 30, 2026

Responsible facial recognition technology in retail: What getting it right actually looks like

Learn what responsible facial recognition actually looks like in retail and why human oversight, privacy by design, and data governance are crucial to the use of this technology.

Webinar recap: Inside Ulta Beauty's SOC — lessons from retail security
Loss Prevention

January 20, 2026

Webinar recap: Inside Ulta Beauty's SOC — lessons from retail security

Webinar recap on building a retail security operations center (SOC) at Ulta Beauty. ROI-driven SOCs for retail, people-first leadership, and intelligence-led strategies to protect store teams.

UK retail resolutions ‘25: How UK retailers have used the Auror Network to drive down loss and harm in 2025
Community

January 15, 2026

UK retail resolutions ‘25: How UK retailers have used the Auror Network to drive down loss and harm in 2025

Auror's UK retail partners saw major resolutions in 2025, increased dot connections and LPR sites, and key retail crime offenders stopped.

Australia retail case resolutions of 2025: The power of partnerships, event reporting, and dot connection in creating safer stores
Community

January 12, 2026

Australia retail case resolutions of 2025: The power of partnerships, event reporting, and dot connection in creating safer stores

Top case resolutions from Australian retailers in 2025, achieved through strong collaboration and using Auror to focus on high-harm people of interest.

North America retail case resolutions of 2025: Preventing more crime and creating safer stores with the Auror Network
Community

January 12, 2026

North America retail case resolutions of 2025: Preventing more crime and creating safer stores with the Auror Network

Auror’s North American retailers saw an epic year of retail crime case resolutions with millions in stolen items recovered, more LPR sites, and safer stores in 2025.

New Zealand retail case resolutions of 2025: Looking back at Auror’s largest retail cases in NZ
Community

November 24, 2025

New Zealand retail case resolutions of 2025: Looking back at Auror’s largest retail cases in NZ

Auror’s NZ community achieved outstanding 2025 retail crime case resolutions via collaboration, vehicle recognition, and quality reporting.

Get in touch

Everyone deserves to feel safe in stores. Auror makes this possible.

Discover how retailers and law enforcement agencies are working together to capture intelligence, identify repeat offenders, and stop crime faster.

Book a demo

Frequently Asked Questions

Frequently asked questions

Auror is the Retail Crime Intelligence platform that turns insolated incidents into positive outcomes, connecting 85,000 stores and 3,500+ law enforcement agencies to reveal the patterns that matter most to stop retail crime. By making it easy to capture high-quality incidents, responsibly connect repeat offenders and organized groups to identify the highest harm offenders, and securely collaborate with retail peers and law enforcement, Auror gives retailers and law enforcement the intelligence to act, not just report, outperforming traditional case management solutions. The Auror Network surfaces known offenders, activates police coordination, and delivers measurable outcomes fast. Built with privacy by design, retailers stay in full control of their data. The result: fewer repeat offenses, safer stores, and stronger communities.

Retail Crime Intelligence is the category Auror defined and leads today. Unlike traditional loss prevention and case management tools that only log incidents at the individual store level, Retail Crime Intelligence treats crime as a connected problem requiring a coordinated solution. It turns reported events into sharable event data that compounds insights across stores, retailers, and jurisdictions. It surfaces repeat offenders, organized retail crime networks, and emerging risk that no single store could see alone. Event data is controlled by the retailer that collects it, who determines what to share and when. Intelligence flows across the Auror Network connecting retailers and law enforcement, so everyone acts on the same picture. The measure of success is not the number of reports filed, but outcomes delivered: prolific offenders held accountable, shrink reduced, and stores made safer.

Auror surfaces the small proportion of prolific offenders driving the majority of loss and harm. By connecting incidents across stores and retailers, detecting known threats in real-time through vehicle and subject recognition, and giving law enforcement actionable intelligence, Auror helps retailers move from reactive incident reporting to coordinated prevention to reduce shrink, violence, and repeat offending.

Auror operates across North America (including the United States, Canada, Mexico, and other parts of Latin America), the United Kingdom, Republic of Ireland, Australia, and New Zealand, connecting over 85,000 retail locations with more than 3,500 law enforcement agencies globally. The platform is the largest, fastest-growing network of its kind in the world.