Uncover retail crime patterns and solve cases faster
Gain visibility of high-quality evidence and intuitive collaboration tools to see the scale of offending across the communities you serve. The Auror platform is used by leading retailers, so you're connected to the network from day one.
platform overview
Turning every incident into actionable information
Auror gives you full visibility of retail crime in your area, plus access to comprehensive reports and real-world evidence. Delivering the oversight needed to spot organized retail crime (ORC) and take action. Secure by design, with privacy built-in.
Gather intelligence in real time
Access high quality evidence in real time, the moment an incident is reported by a retailer on the ground.
- Real-time incident reporting
- Structured intelligence
- ready for action
Invite collaborators to solve cases faster
Identify linked incidents across multiple retailers and locations, dramatically improving cross-jurisdiction case building.
- Cross-jurisdiction visibility
- Pattern analysis
- Centralized evidence
Identify prolific offenders and potential threats
Gain clear visibility across your jurisdiction and connect isolated incidents to repeat and organized offenders.
- Automated suspect flagging
- Activity spike detection
- Comprehensive offender profiles
Collaborate securely with retailers
Communicate directly with retailers through secure channels and rapidly gather evidence, reducing admin and time on the road.
- Efficient evidence gathering
- Secure in-platform messaging
- Role-based permissions
The auror network
Stronger together with the Auror Network
When you join Auror, you connect to an intelligence network like no other. Purpose-built for secure information sharing, the network empowers agencies everywhere to disrupt organized crime and protect retail stores.
It's a force so powerful that when partners join, they stay.
3,500+
law enforcement agencies
85,000+
retail stores
Did you know 10% of offenders cause 60% of harm and loss?
Plus, repeat offenders are up to 6x more likely to be violent. We’re here to help you stop them.
Key benefits
Amplifying your ability to protect and serve
With the right information at the right time, you can focus on the highest harm offenders in your community. Spend less time on manual, physical evidence collection and securely collaborate with retailers to build cases on prolific offenders and serious organized crime groups.
Customer Stories
Witness the impact of Auror
Learn how law enforcement agencies use Auror to identify organized activity, surface patterns across stores, and bring offenders to justice.
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UK retailer Boots and intelligence unit Opal partner on 15 operations involving 136 offenders
Boots and Opal’s close partnership is disrupting organized retail crime in the UK, resulting in reduced violence and loss in stores.
The intel
Keep exploring
Discover more Auror stories, industry insights, and real-world perspectives from experts in the field.
March 30, 2026
Responsible facial recognition technology in retail: What getting it right actually looks like
Learn what responsible facial recognition actually looks like in retail and why human oversight, privacy by design, and data governance are crucial to the use of this technology.
January 20, 2026
Webinar recap: Inside Ulta Beauty's SOC — lessons from retail security
Webinar recap on building a retail security operations center (SOC) at Ulta Beauty. ROI-driven SOCs for retail, people-first leadership, and intelligence-led strategies to protect store teams.
January 15, 2026
UK retail resolutions ‘25: How UK retailers have used the Auror Network to drive down loss and harm in 2025
Auror's UK retail partners saw major resolutions in 2025, increased dot connections and LPR sites, and key retail crime offenders stopped.
January 12, 2026
Australia retail case resolutions of 2025: The power of partnerships, event reporting, and dot connection in creating safer stores
Top case resolutions from Australian retailers in 2025, achieved through strong collaboration and using Auror to focus on high-harm people of interest.
January 12, 2026
North America retail case resolutions of 2025: Preventing more crime and creating safer stores with the Auror Network
Auror’s North American retailers saw an epic year of retail crime case resolutions with millions in stolen items recovered, more LPR sites, and safer stores in 2025.
November 24, 2025
New Zealand retail case resolutions of 2025: Looking back at Auror’s largest retail cases in NZ
Auror’s NZ community achieved outstanding 2025 retail crime case resolutions via collaboration, vehicle recognition, and quality reporting.
Get in touch
See Auror in action
Get in touch to book a demo and see first-hand how Auror can help your law enforcement agency stop retail crime before it escalates.
Frequently Asked Questions
Frequently asked questions
Retailers build evidence-rich cases within Auror (incident reports, photos, video links, and offender intelligence) and share them directly with law enforcement through the platform. Evidence is structured and packaged to meet investigative standards. Integration with Axon Evidence enables secure, one-click transfer of packaged intelligence directly into agency evidence management systems, eliminating the need for store visits or manual evidence collection and supporting chain-of-custody requirements throughout.
Yes. Auror works with more than 3,500 law enforcement agencies globally, securely connecting retailers directly with local law enforcement. Retailers securely share structured, police-ready information through the platform. Officers receive cases they can act on without visiting stores or chasing evidence by phone. The result is faster investigations, higher case resolution rates, and a genuine public-private partnership against retail crime.
Auror gives law enforcement agencies a dedicated intelligence hub for retail crime, embedded within Axon Evidence. The Retail Crime Hub draws on structured incident data from over 26,000 retail locations across the US, enabling officers to quickly identify the 10% of offenders who account for the majority of retail loss. Rather than managing separate email threads and making multiple store visits, agencies receive organized, police-ready intelligence on repeat persons of interest and ORC networks, saving investigators an average of 3.5 hours per report.